Frequently asked questions
Everything businesses and testers usually ask. Can't find your answer? Contact us.
Platform
What is TestLancer?
TestLancer is a real-user testing, research and micro-task platform. Businesses pay for testing, research and small freelance tasks, and registered testers and freelancers complete eligible work and receive rewards when it is approved.
Who can use TestLancer?
Businesses of any size — app developers, startups, SaaS and software companies, agencies, e-commerce, product, research and marketing teams — can run campaigns. Individuals who meet the eligibility requirements can join with one free account as a tester and freelancer.
For businesses
What services can businesses purchase?
Mobile app testing, Google Play closed and beta testing, website and SaaS testing, usability and UX testing, user research, online surveys, market research, product validation, small freelance tasks such as data entry and data labelling, and custom campaigns.
How do businesses create campaigns?
Create a business account, choose a service, and describe your product, goals, tester requirements and the evidence you need. Our team confirms scope and pricing, then the campaign goes live to eligible testers.
How are testers selected?
Testers build a profile with details such as devices, location and interests. Campaigns are shown to testers who match your requirements, and the platform uses profile verification and quality history to decide who can participate.
What information can businesses request from testers?
You can request task-related evidence such as screenshots, screen recordings, written feedback, survey answers, bug reports and device details. Requests must be relevant to the test and must not ask for unnecessary personal or sensitive information.
Can businesses request custom testing campaigns?
Yes. You can combine different task types, instructions, durations and evidence requirements into a custom campaign built around your goal.
Can I select device, country or other testing requirements?
Yes. You can specify requirements such as device type, operating system, country or region, language and other profile criteria. Narrow requirements may affect timelines and pricing.
How do businesses receive testing results?
Results are available in your business dashboard, including tester submissions, feedback, evidence and campaign progress. Reports can be exported for your team.
Why don't you publish fixed prices?
Every campaign is different. The number of testers, duration, requirements and evidence needed all change the effort involved, so we confirm scope and price for each request.
For testers & freelancers
Do I need separate accounts for testing and freelance tasks?
No. One TestLancer account covers both. Your profile, skills and devices decide which testing and freelance tasks you're eligible for.
What kind of freelance tasks are available?
Small digital tasks such as data entry, web research, data labelling and image tagging, transcription, proofreading, translation checks and product listing checks. Availability depends on business demand and your skills.
How do testers and freelancers earn?
Members complete eligible testing or freelance tasks, follow the instructions and submit the required proof or feedback. When a submission is reviewed and approved, the reward is credited to their wallet.
When are tester rewards approved?
Rewards are approved after the submission has been reviewed against the task requirements. Submissions that are incomplete, copied or not genuine are not approved.
Do testers or freelancers have to pay to join?
No. Joining is free, and members are never charged to access testing or freelance tasks.
How do payouts work?
Approved rewards are added to your wallet. When your balance meets the minimum shown in your wallet, you can request a payout using the payout details you've saved. Payout requests are processed after review.
Can I be removed from the platform?
Yes. Accounts that submit fake, copied or dishonest work, create duplicate accounts or break the member rules can have rewards withheld and be removed.
Is this a full-time job?
No. Task availability varies and depends on business demand, your skills and your profile. Treat it as a way to earn rewards for genuine work, not guaranteed income.
Closed testing
How does closed testing work?
You set up a closed testing track in Google Play Console and share the opt-in details with us. Eligible testers join the test, install the app and use it over the agreed period, submitting feedback and evidence along the way. Approval of your app remains Google's decision.
Do you guarantee Play Store approval?
No. Approval and production access are decided by Google. We provide genuine testers and real feedback to help you prepare, not a guaranteed outcome.
How many testers and how many days can I choose?
You set the number of testers and the duration when you create the campaign, based on your goals and the current requirements in your Play Console.
Will testers post reviews or ratings?
No reviews or ratings are part of the service. Testers give private feedback to you. Any public review must be a tester's own genuine experience and follow Google Play's policies.
Get your product tested by real users.
Set up a campaign with your requirements and receive structured feedback and evidence from eligible testers.
Test, freelance and earn.
One free account for app testing and small freelance tasks. Earn approved rewards for genuine work.
Join as Tester & Freelancer